Help & Support

We are here to help you prepare Nigerian tax packages with EZTax. Reach us by email or open a support conversation after you sign in.

Contact EZTax Support

Email: support@eztaxng.com

Hours: Monday–Friday, 9:00am–5:00pm WAT

We typically respond within 1–2 business days.

How to get help in the app

  1. Sign in to EZTax on the web or mobile app.
  2. Open Help & Support from the menu or home quick actions.
  3. Create a ticket with your question. You can reply while the ticket stays open.

Signed-in users can also go directly to eztaxng.com/dashboard/support.

Common topics

  • Account sign-in, password reset, and Sign in with Apple / Google
  • PIT, VAT, WHT, and CIT calculator results
  • Preparing a PIT filing package for manual entry on official portals
  • Document upload and OCR field extraction (Starter plan and above)
  • Billing and plan upgrades on the website

Important product note

EZTax prepares calculation and filing packages for your review. It does not submit returns to FIRS, TaxProMax, SIRS, or other government systems. Always confirm figures with a qualified Nigerian tax professional before filing on official portals.

Developer / company

EZTax is a product of Alpha Libra LLC (New Jersey, USA).